📜 Digital Empire Agency Marketing Services Agreement

Effective Date: Upon Acceptance

Client: The individual or business entity accepting this Agreement

Agency: Digital Empire Agency, LLC (“we,” “us,” or “our”)

By clicking “I Accept the Terms and Conditions” and submitting payment, the Client agrees to the following legally binding terms:

1. 🔧 Scope of Services

The Client agrees that the services to be provided under this Agreement are based solely on the options they select prior to acceptance and payment on the Agency’s website.

Client confirms they have reviewed and selected their desired services prior to proceeding with payment. The selected scope is stored on record and referenced in the onboarding confirmation email.

No additional services will be performed outside of the selected scope unless agreed to in writing and billed separately.

2. 📅 Term & Renewal

This is a month-to-month agreement, effective for 30 days from the date of payment. It automatically renews each month unless canceled in writing at least 7 days before the next billing date.Either party may terminate with proper notice as outlined.

3. 🕒 Service Start & Timeline

Work begins within 3–5 business days after full payment and receipt of all necessary onboarding information. The Agency is not responsible for delays caused by the Client's failure to provide assets, logins, or approvals.

4. 💳 Payment Terms & Refund Policy

All services are prepaid, and no refunds or partial credits will be issued under any circumstances.Payment must be made before work begins. If payment fails or is not submitted on time, services will be paused or delayed.Late renewals or unpaid invoices may lead to timeline changes or a reprioritization of work.

5. 📌 Client Responsibilities

The Client agrees to:

Provide timely access to required accounts (ads, website, CRM, social, etc.).Submit all assets, approvals, and responses within 2 business days of request.Understand that performance results may vary and are influenced by factors beyond the Agency’s control.

6. ✏️ Change Requests & Revisions

Requests to modify the selected services or scope must be made in writing and may require a new payment or agreement.The Agency allows up to 2 rounds of reasonable revisions per deliverable. Additional or excessive revisions may incur added costs.Revisions do not include new creative directions or out-of-scope work.

7. 🛠️ Platforms & Delivery Method

All deliverables will be shared via designated platforms such as Google Drive, Frame.io, Monday.com, or similar.Client communication will take place primarily via email or project management systems unless otherwise agreed.

8. 🔐 Ownership of Work

All completed, paid-for assets become the property of the Client. The Agency retains the right to showcase final work for portfolio or promotional use unless otherwise agreed in writing.The Client may not resell, repurpose, or duplicate our proprietary templates or frameworks without written permission.

9. 🤐 Confidentiality

Both parties agree to keep confidential all non-public information including brand strategy, pricing, account credentials, marketing plans, and operational systems.

10. 🔎 Tracking & Tools Disclosure

The Client grants permission for the Agency to implement necessary tracking tools (e.g., Google Analytics, Meta Pixel, ad platform tags) to monitor campaign performance.All tracking will comply with the privacy policies of the respective platforms and tools.

11. 🧠 AI Content Use

Some deliverables (e.g., ad drafts, captions, content outlines) may be partially generated using AI tools and refined by human marketers. All AI-supported content will be reviewed for accuracy, compliance, and brand tone before delivery.

12. 👥 Non-Solicitation Clause

The Client agrees not to solicit, hire, or contract any employee, freelancer, or partner of the Agency during the term of this Agreement and for 12 months thereafter.

13. 🌪️ Force Majeure

The Agency shall not be held liable for delays or service failures due to circumstances beyond its control, including but not limited to natural disasters, pandemics, cyberattacks, platform outages, or governmental actions.

14. ⚖️ Dispute Resolution

Both parties agree to first resolve disputes through good faith mediation.If mediation fails, all claims will be resolved through binding arbitration in [Insert City, State].Each party is responsible for their own legal costs.

15. 🚫 Limitation of Liability

The Agency is not liable for indirect, incidental, or consequential damages related to the use of its services. No guarantees are made regarding specific results (e.g., revenue, ROI, traffic growth).The Client agrees to use all advice, campaigns, and strategies at their own discretion and risk.

16. 💻 Digital Acceptance & Record Validity

This Agreement is valid as an electronic contract under the U.S. E-SIGN Act. Clicking “I Accept the Terms and Conditions” or submitting payment constitutes a legally binding digital signature. Timestamped records of service selections and this agreement will be stored for compliance.

17. 📬 Contact Information

Digital Empire Agency, LLC

📧 Email: [email protected]

📍 Address: 1000 Executive Drive West Orange New Jersey 07052

✅ Client Acknowledgment

By submitting payment and clicking “I Accept the Terms and Conditions,” the Client agrees to:

• The non-refundable, month-to-month structure of the Agreement

• The services selected before acceptance

• The limitations, responsibilities, and dispute process defined herein
  

This Agreement represents the full understanding between both parties and supersedes all prior communications.